Return and Refund Policy

OMNI BASKIT LLC

At OMNI BASKIT LLC, we are committed to providing excellent service and ensuring customer satisfaction. This Return & Refund Policy explains how returns, refunds, and exchanges are handled in accordance with USA e-commerce standards.

1. Returns and Refunds

Customers can request a return or refund for eligible items purchased from OMNI BASKIT LLC. All requests must follow the procedures outlined in this policy.

2. Eligibility for Refunds

To qualify for a refund:

• Items must be unused, in original condition, and in original packaging

• Returns must be requested within 30 days of delivery

• Proof of purchase (invoice or order number) must be provided

3. Non-Refundable Items

The following items are not eligible for a refund:

• Items damaged due to misuse, negligence, or improper handling

• Items returned after the allowed return period

4. Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed promptly.

5. Refund Methods

Refunds will be issued to the original payment method used during the purchase. Please note that it may take 5-7 business days for the refund to be processed and reflected in your account, depending on your payment provider.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately. We will provide instructions for returning the item and issuing a full refund or replacement.

7. Cancellations

Orders can be canceled before shipping. Once an order has been shipped, the return and refund process will apply instead of cancellation.

8. Shipping and Handling

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item. Original shipping fees are non-refundable.

9. Customer Service

Our customer service team is available to assist with any return, refund, or exchange inquiries:
Email: support@omnibaskit.store
Phone: (859) 303-6359

Address: 142 N 2ND ST, RICHMOND, KY 40475, USA

11. Changes to This Refund Policy

OMNI BASKIT LLC reserves the right to update this Return & Refund Policy. Any changes will be posted on our website with the effective date clearly indicated.